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Cancellation Policy

As a three-tank float center, we can only host a specific number of floats per day. Last minute cancellations or no-shows mean that we are often turning other people away. Because of this, we respectfully ask for 24 hours notice for cancellations. 

Non-Members: Appointments cancelled with less than 24 hours notice will be subject to a $25 fee. 

Members: Appointments cancelled with less than 12 hours notice will be subject to a $15 fee.

If you are running late to your appointment, please call us at 831.854.2700. Late arrivals may have to float for a reduced time.